Do you manage my house or take it over?
Your listing, your account, your reviews, your pricing floor. We operate inside what you own, and if you leave, everything stays where it is — including the review history, which is the part that's genuinely hard to rebuild.
Can I still use the house myself?
Yes, and you block dates yourself in a shared calendar. Owners who use their place heavily in one season often switch to Home Care for those months and back to rental management afterward.
What if my town won't permit a short-term rental?
Then we'll tell you that on the walkthrough rather than after you've paid for photography. Several towns here have caps, moratoriums, or zoning limits that make it a non-starter. Home Care still works for those houses.
Who pays for repairs?
You do, at cost, and you see the actual invoice. We'll handle anything under a threshold you set — most owners pick $300 — without calling you first, so a broken water heater on a Saturday doesn't wait on a text.
My house has a long-term tenant. Can you still help?
Yes, on the building side. We'll do the inspections, take the tenant's maintenance calls, dispatch and supervise trades, handle snow and storm response, and keep you posted with photos. What we won't do is anything involving the tenancy itself — no leasing, no screening, no rent, no deposits. Your lease and your rent stay between you and your tenant, exactly as they are now.
How do you set nightly rates?
Against real comparable bookings in your specific town, reviewed weekly, with a floor you approve. Mountaintop rates in ski season behave nothing like the valley in October, and a single annual rate leaves a lot on the table in both directions.
How many houses do you take?
A deliberately small number. This business breaks when a manager takes on more doors than they can physically reach in a snowstorm, and that's when owners start getting the treatment they left a national company to escape.